Health Care Customer Service Satisfaction, Employee Retention, Recruitment, Generation Gap, work issues, Employee Team Based Solutions, Employee Morale, Employee work ethic, JCAHO unannounced visits.
Communication & Conflict Resolution, Management Employee disputes, PT, Employee Expectations, Employee Customer Conflict

Partial List of Clients

U. S. Census Bureau
Department of the Navy
Department of the Army/Missile Space Defense Command
Atlas Copco International
City of Dayton, Ohio
Kentucky Emergency Medical Services
Nashville Metropolitan General Hospital
Western Kentucky University
The Kentucky Society of PeriAnesthesia Nurses: KSPAN
York Hospital

Client Testimonials

United States Department Of Commerce
Bureau of the Census
Regional Office
Lester A. Farthing
Regional Director

"Dear Mr. Murphy,

I am writing this letter to thank you for the four seminars that you conducted for my staff during the 2001 calendar year. When we initially approached you, we explained to you the current state of our office staff and the need for seminars that addressed our specific needs. Without hesitation, you compiled some general information about our staff and quickly presented us with a package of seminars that would benefit our staff, and bring them together as a team.

We greatly appreciated that you were willing to conduct one seminar a month, and we appreciate the manner in which you developed a rapport with our staff. After each session, the staff eagerly awaited the next with you as our trainer.

As we have a need for future seminars, we will not hesitate to contact you. Your flexibility and creativity make it easy for us to ask you to return. However, the results of each seminar and the positive affect that it had on our staff is the overwhelming reason for us writing this letter. You should feel free to pas this on to any other prospective clients, as we are a satisfied customer.

Thank you, and much success to you and High Definition Living Seminars in the year 2002."  (Read complete letter)

Mark J. Lumer, SES
US Army Space and Missile Defense Command

"His knowledge on the subject matter was masterful, and he used events in his own life to highlight, emphasize, and reinforce conceptual material in the course...The group's consensus was that the training exceeded expectations in every way.

Mr. Murphy has my unqualified endorsement and recommendation.  You will be more than pleased with his efforts on your behalf."
(Read complete letter)

Whittona R. Burrell
Program Coordinator
US Census Bureau

"I believe the presentation was a big hit mainly because Mr. Murphy made every aspect relevant to what we do, right down to the small details of the practice exercises." 

Joy Rogers
City of Dayton, Ohio

"The city of Dayton's workforce is undergoing a dramatic change in becoming a high performance organization and you have played an important role in our developing new skills to reach our unique goals."

Yvette Blanc
Acting Human Resources Director
Department of the Navy

"Thank you for the opportunity of having Mr. Darren Murphy as the facilitator of three exceptional workshops. Mr. Murphy is a professional trainer and dynamic speaker. We have received many excellent remarks from the participants who attended his workshops.

We are so impressed with the quality of the presentations that we will gladly welcome him back."

Lucy Juett
Center Director
South Central Kentucky Area Health Education Center

"If you are interested in improving communication in your work place, I can recommend the Communication Series - Train the Trainer program developed and conducted by Darren Murphy.

I have never recommended a training program before. But I feel so strongly about this program, I am willing to make this recommendation. I am confident you will be very satisfied with the results."


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