BE THE HOSPITAL OF CHOICE SEMINAR ...
Benefits of Attending
- Know the optimal effective management/leadership style
- Learn what questions and how to ask them so that they directly point to solution processes through Neurolinguistic programming
- Gain staff support and research toward specific department problems (present and potential)
- Learn best method of gathering patient, family hospital experiences and decrease peripheral variable influence (Knowing which variables count and which do not)
- Categorize customer service issues. Outline where to research for solutions
- Diagram the four distinct personality styles.
Understand when styles are stagnant versus dynamic.
Know how to create instant rapport with each.
Learn the specific strategy of excellent interpersonal communication.
- Know specific processes to begin and actions to take to reduce errors and increase safety
- Differentiate the four generation segments
Learn beliefs and values of each
Use knowledge to form teams creating strong departmental culture
- Create trust and employee longevity through specific action programs.
Design mentoring program to enculturate new employees
Develop two separate path hiring processes which eliminate common future problem personnel
Outline of this Seminar
today to reserve your seat!
Don't miss out on this valuable, business-building seminar!